Families in Kingsbrook, Aylesbury, finally have water again after many went without supply for nearly 48 hours.
The problem began when a sudden pressure surge damaged parts of the estate’s water system, leaving most houses without water for much of Monday. Kingsbrook View Primary School also had to close as a result, but it reopened today once the supply returned.
Leep Utilities, the company that runs the local network, confirmed that repairs were carried out yesterday evening to fix the burst pipes. A spokesperson said: “Water should now be fully restored for all customers. More work will still be needed to make the network secure, but this will be planned to reduce disruption. Updates will be shared as soon as dates are confirmed.”
Residents said water came back between 9pm and 10pm last night. Some homes, however, reported flooding after the pressure changes, and one apartment block was badly affected. Local plumbing firms have stepped in to offer help, since Leep Utilities confirmed it would not cover repair costs.
Parents told the Bucks Herald that the sudden shortage caused major stress, with children upset and families forced to arrange childcare after the school closure.
Another source of anger has been poor communication. Many said it was quicker to follow social media than rely on official updates, and some even reported receiving different information than their neighbours.
Leep Utilities has said it is posting updates on its website, as well as sending emails and text alerts directly to those affected.
